Without fail, a discovery session will include details of the program or service on offer and because discovery sessions also tend to be short, typically 30 or 40 minutes, that really does leave very little time to have a meaningful conversation about fit and suitability. More often than not, the call is less about ascertaining whether what’s on offer might genuinely serve the prospective clients needs and more about trying to get the sale. If you’ve ever been on a discovery call, (I’ve been on several) you’ll know what I’m talking about. The idea behind them is to discover whether or not the person enquiring might be a fit for the service being offered, but in general what happens is a different story. If you’re not familiar with what a Discovery Call involves or how they are generally structured, I recommend taking five minutes now to watch this video. I, however, don’t use them nor do I recommend using them to my clients and in this post I’m going to share with you why. For many of my clients, who tend to be service-based business owners such as coaches, healers and teachers, discovery calls are a common practice for enrolling people into 1:1 or group programs. In this post I want to talk to you about discovery calls.
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